Refund policy

Fragrance-free, eczema-friendly skincare crafted for families, sensitive skin, and anyone seeking real relief without compromise.

★Healing is luxury. Your peace deserves clarity.

At by A’amia Skin Salvation, every product is handcrafted in small batches with care, intention, and your comfort in mind. Because our formulas are made fresh, fragrance-free, and designed for sensitive, eczema-prone skin, all sales are final.

This helps us honor the integrity of our products, maintain strict hygiene standards, and continue creating the fragrance-free relief our community trusts.

✨ Our Promise to You

We don’t rush rituals, and we don’t take shortcuts. Every jar, scoop, oil, and balm is poured, sealed, and packaged with intention. If you ever have questions about ingredients, texture, or how to build a ritual that supports your skin, we’re always here to help.

Your skin isn’t broken, it’s asking for care and we’re honored to be part of that journey.

📦 All Sales Are Final

Due to the personal nature of skincare and our commitment to hygiene and safety:

We do not accept returns

We do not offer refunds

We do not offer exchanges once a product has shipped

Once your order is placed, it becomes part of our small-batch production process — made just for you.

🩷 Damaged or Incorrect Orders

If your order arrives damaged or isn’t quite right, please email us within 72 hours of delivery:

📧 hello@byaamia.com

Include:

Your order number

A photo or video of the issue

A brief description

We’ll take care of you, sis, always.

💌 Need Ritual Guidance?

Sometimes the product is right… we just need help using it in a way that supports our skin’s needs. If you’re unsure which ritual fits your skin or how to layer your products for the results you crave, just reach out.

Your skin. Your pace. Your ritual.

Thank you for supporting handmade, fragrance-free healing.

Every order helps us pour softness back into families who deserve gentle, luxurious care.

Healing is luxury, and you deserve both.