Refund policy

Refund Policy

At by A’amia Skin Salvation, every order is prepared with care, intention, and respect for the people who trust us with their skin rituals.

Because our products are personal-care items and we maintain strict hygiene and product-integrity standards, all sales are final.

All Sales Are Final

We do not accept returns or exchanges on shipped personal-care products, and we do not offer refunds for preference-based concerns such as texture preferences, scent expectations, or a change of mind.

We encourage you to review product descriptions, ingredients, directions, and product roles before ordering. If you are unsure which product fits your ritual, contact us before purchase and we’ll gladly help you understand your options.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please email hello@byaamia.com within 72 hours of delivery.

Please include your order number, a clear photo or video showing the issue, and a brief description of what happened.

We’ll review the issue and work with you on the appropriate next step.

Order Changes and Cancellations

Orders begin processing quickly. If you notice an error in your order or shipping information, contact us as soon as possible at hello@byaamia.com.

We cannot guarantee that an order can be changed or canceled after it has entered processing or fulfillment.

Need Ritual Guidance?

Sometimes the question isn’t whether a product is “right” or “wrong,” but which role your skin is asking for that day.

If you need help understanding the difference between cleansing, lightweight all-over moisture, richer all-over moisture, or targeted care, reach out before ordering.

Your skin. Your pace. Your ritual.

Thank you for supporting by A’amia Skin Salvation and allowing us to care for our Skinfolk with intention.

Healing is luxury, and you deserve both.